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Window Cleaning FAQ

Answers to the most common questions about our residential and commercial window cleaning and exterior services.

Pricing & Quotes

▶How do you calculate the price for window cleaning?
Pricing is based on several factors: window count and size, access and height, interior vs. exterior scope, screen and track cleaning, presence of paint/adhesives or hard-water stains, and overall condition. Share photos or a short video during the quote and we’ll provide an accurate estimate.
▶Do you offer free estimates? Can I get a quote online?
Yes—estimates are free. You can request an instant online estimate or a quick photo/video quote. On-site assessments are available for larger or more complex projects.
▶What’s included in your standard window cleaning service?
Our standard package includes crystal-clear glass cleaning (streak-free), light wipe of sills and frames, and a basic inspection for obvious issues (cracks, failed seals). Add-ons like screen washing, deep track detailing, paint/adhesive removal, hard-water stain treatment, skylights, and high windows are available as requested.
▶Is there a minimum service charge?
Yes. The minimum is $125 per visit, and it is on your quote before you book.
▶Do you charge per window or per pane?
We typically price by pane type and complexity (standard pane, French/multi-lite, sliders, picture windows, etc.). This ensures fair pricing for different window styles and difficulty.

Scheduling & Preparation

▶How do I book and how far in advance should I schedule?
Book online, call, text or email, and we will find a time that works for you. Booking a few days ahead gives you more dates to choose from.
▶Do I need to be home during the service?
For interior work, yes (or please arrange secure access). For exterior-only service, you don’t need to be home if we have safe access and any gates or pets are secured.
▶What should I do to prepare before you arrive?
Please move small furniture and breakables away from windows, raise blinds where possible, unlock screens/gates, and secure pets. If heavy items need moving, let us know in advance so we can plan safely.
▶How long does window cleaning take?
Duration depends on the number and type of windows and the add-ons you choose. We tell you how long it will take when we send your quote.

Process & Methods

▶What cleaning methods do you use (squeegee vs. water-fed pole)?
We use traditional hand tools (mop & squeegee) for interior and detail work, and deionized pure water with water-fed poles for higher exterior glass. Pure water leaves a spot-free finish without soaps, protecting landscaping and frames.
▶Do you clean screens, tracks, and frames?
Yes. Screen washing and track detailing are optional add-ons. Standard service includes a light wipe of sills/frames; deep track detailing and screen restoration can be added on request.
▶Can you remove hard-water stains, paint, or construction debris?
Yes—these are specialized services. We use safe techniques (professional acids, pads, and approved blades) to remove mineral spots, paint overspray, silicone, and stickers. Pricing depends on severity and square footage.
We only use glass-safe tools and follow industry best practices to avoid scratching tempered or coated glass.
▶Do you service skylights, French panes, storm windows, or high windows?
Yes. We handle multi-lite French panes, skylights, transoms, and most high windows accessible by ladder or water-fed pole. For unusual access (e.g., over fragile roofs), we’ll assess and confirm safe methods first.
▶How do you protect plants and pets?
We wet and rinse plants before and after washing, and our deionized pure-water method uses no detergents on exterior glass. We take care around landscaping and pet areas.

Safety & Property Care

▶How do you protect floors, furniture, and landscaping?
We use drop cloths, boot covers, and protective pads indoors, and we manage hoses and ladders carefully outdoors. We avoid chemical runoff and protect delicate plants during exterior cleaning.
▶What about weather? Do you work in rain or high winds?
Light rain usually doesn’t affect results. For severe weather or high winds, we reschedule for safety. If weather impacts the finish within a short window, contact us and we’ll take a look.

Aftercare

▶What if I notice a missed spot or a streak?
Tell us within 48 hours of the service: call or text (813) 364-2973 with what you see (a photo helps). If we missed a spot or left streaks on an area that was part of your service, we come back and re-clean it at no charge. See our Cancellation & Refund Policy.
▶How often should I have my windows cleaned?
Most homes benefit from exterior cleaning 2–4 times per year and interior 1–2 times per year. Coastal, high-traffic, and heavily landscaped areas may require more frequent service.
▶Will rain make my windows dirty right away?
Clean glass tends to shed rain without spotting. Dust and pollen cause spots—rain mainly reveals existing residue. If you see issues after a storm, reach out and we’ll review options.

Payments & Policies

▶What payment methods do you accept and when is payment due?
We accept major cards and electronic payments. Unless otherwise agreed in writing, payment is due upon completion of service.
▶What is your cancellation and rescheduling policy?
About 24 hours before your visit we ask you to confirm it by text, email, our client portal or phone. You can cancel or reschedule at no charge before our crew arrives; cancelling after confirming, once the crew is at your property, may carry a trip fee. See our Cancellation & Refund Policy for full details.
▶Do you offer invoices or net terms for commercial clients?
Yes. Commercial accounts can be set up with scheduled service, invoicing, and approved payment terms. Contact us to discuss your facility’s requirements.

Other Exterior Services

▶What’s the difference between pressure washing and soft washing?
Pressure washing uses high pressure to remove dirt from hard surfaces (concrete, pavers). Soft washing combines low-pressure water with detergents for siding, stucco, and delicate surfaces to avoid damage. We’ll choose the safest, most effective method for each surface.
▶Do you clean gutters and downspouts?
Yes. We remove debris from gutters and downspouts and flush them as needed. Gutter cleaning pairs well with exterior window cleaning for a full refresh.
▶Do you caulk or seal windows?
On request. If a window needs new caulking, we can do it during a visit as a one-off job, quoted separately. It is not one of our regular services.

Service Area

▶Which areas do you serve?
Hillsborough, Pinellas and Pasco counties, with no travel fee. Outside them, for example in Bradenton or Palmetto, we add a travel fee of about $30, depending on the miles. Farther away, ask us for availability.

Contact

▶How can I contact you or book a service?
Email info@tinyluster.com or call (813) 364-2973. You can also request a quote or schedule online any time.

Still have questions? Get your free window cleaning estimate.

Fast, professional, streak-free results. Tell us about your windows and receive a personalized quote—usually in under 60 seconds.

Tampa Bay Experts Interior & Exterior Screens & Tracks Available
Clean window on a stucco home after window cleaning, with a water-fed pole beside it Real work • Tiny Luster Exterior Services LLC
Skylight on a shingle roof cleaned with a squeegee and microfiber washer in Tampa Bay
Technician scrubbing a window framed in stone on a Tampa Bay home

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